Faqs
Our guest's frequently asked questions
Can I book my boutique hotel in Puerto Pollensa, Mallorca, online?
Yes. You can reserve your hotel room online directly from our website. Go to CHECK AVAILABILITY on the [ ... ]
Learn moreDo you have specially adapted rooms for hotel guests with disabilities?
Yes. We have our Twin Adapted hotel room, with specially designed furniture layout and bathroom fa [ ... ]
Learn moreAre there any golf courses near the hotel in Puerto Pollensa?
Yes. There are two golf courses within a short drive from the hotel. ALCANADA GOLF CLUB [ ... ]
Learn moreDo you have hairdryers in the hotel rooms?
Yes. There are hairdryers available in all our hotel rooms.
Learn moreCan I check ongoing flights and print my boarding pass at the hotel?
Yes. At Mar Calma Hotel we have a lounge with a computer and printer available for all our hotel guests [ ... ]
Learn moreHow do I get to the boutique hotel in Puerto Pollensa?
Mar Calma Hotel is in second line from the sea, next to the main square, in the port of Pollensa. We can book your taxi [ ... ]
Learn moreHow far is the nearest hospital from the hotel in Puerto Pollensa?
There is a local clinic with GP and emergency services in Puerto Pollensa, a few minutes walk from the hotel. The neares [ ... ]
Learn moreWhere is the nearest bank to the hotel in Puerto Pollensa?
There are several banks near the hotel. Local Spanish banks and international branches. If you need a specific bank plea [ ... ]
Learn moreIs there a Spa at the boutique hotel in Puerto Pollensa?
Yes. There is a Spa on the rooftop terrace at the top of our hotel. We have a hot tub/jacuzzi and sauna [ ... ]
Learn moreWhat time is breakfast served at the hotel in Puerto Pollensa?
Breakfast is served from 7.30 to 10.30 am at our hotel bar Ona on the ground floor. Hot breakfasts are [ ... ]
Learn moreDo you have a pillow menu in the hotel rooms?
Yes. We have a whole selection of pillows available from our pillow menu. Please contact us for further [ ... ]
Learn moreIs it safe to book my boutique hotel in Puerto Pollensa online?
Yes. Our online reservation system uses an encrypted SSL secure booking platform which ensure [ ... ]
Learn moreCan you book my airport transfers to and from the hotel in Puerto Pollensa, Mallorca?
Yes. We can arrange and book your airport taxi transfers between Palma de Mallorca airport and our [ ... ]
Learn moreCan I store my bike at your boutique hotel in Puerto Pollensa?
Yes. We have a safe bike storage area for cyclists at our boutique hotel in Puerto Pollensa. Alter [ ... ]
Learn moreMy flight is leaving Mallorca late evening, Can I leave my bags at the hotel in Puerto Pollensa?
Yes. You are welcome to leave all your belongings with us at the hotel until you have to go to the airp [ ... ]
Learn moreMy flight is leaving early morning. Can I still have breakfast at the hotel in Puerto Pollensa?
Yes. We provide an early bird breakfast for all our early departure and arrivals at our boutique hotel [ ... ]
Learn moreCan I pay for my hotel reservation by credit card?
Yes. We accept all major credit cards. If you have any further doubts about our payment terms please co [ ... ]
Learn moreWhat happens if I have to cancel my holidays at hotel in Puerto Pollensa?
Not a problem. We offer FREE CANCELATIONS up to 72 hours prior to your scheduled arrival. If you c [ ... ]
Learn moreIs there internet or WIFI in the hotel rooms in Puerto Pollensa?
Yes. We offer FREE high speed wifi connection in ALL ROOMS of our boutique hotel, that is all our hotel [ ... ]
Learn more