Luxury Concierge Services at our Mallorca Boutique Hotel


Luxury Concierge Services at our Boutique Hotel in Mallorca


Dream it up and we will make it happen - That's how confident we are in our hotel concierge service!


We operate on an ask-us-whatever-your-heart-desires basis... and we will endeavour to provide it.

This maverick approach to the concierge service, as you can probably imagine, has spurred some pretty unusual requests. But this, we feel, is what makes it so special. 

Anyone can post a generic list of services, products and stuff to do. And we do have a certain amount of provisions in place; like our pillow range or cocktail service in the hot tub. But it's when our customers get creative that we really start to enjoy ourselves.

The bottom line is confidence of course. We know our business well, having been in it for a few decades, and we know the area inside out, having lived here for generations. So we are pretty sure that we can find it or make it happen, whatever it may be, and provide the best. That much is certain. 

What we do think is that you may be amused by some of the eclectic demands that have crossed our reception desk, and to those of you who are not all that familiar with Puerto Pollensa, we will be offering a few tips on some of the more extraordinary and enticing experiences - and all the things you didn't know you could ask for.


Concierge Hotel Services & Extras


So, as we mentioned earlier, there are a few hotel services which we do advertise. Here are the juicier services on offer:


PILLOW MENU - We offer you a choice in pillows; feather, goose down, hypoallergenic, memory foam, latex, cotton, or that Spanish favourite, the body, extra long, good for cuddling.


COCKTAIL BAR - And so many types of cocktails; Margarita, Mojito, Martini, White Russian... the G&T of course, or do you go local and try a Pomada?


SAFE DEPOSIT BOX - Not much to say here, other than don't take your valuables to the beach! 


And then there is all the other stuff you could ask for...

We have no intention of persuading you to order any of the services below. We simply want you to be kept abreast of the sheer magnitude of what is possible here in the north of the island. It is entirely in the interests of our customers that we post this list. 


Personal & Health - Luxury Concierge Services


Luxury concierge services at boutique hotel in Mallorca


You can stay fit on holiday or even get fit on holiday, and you can certainly reap the benefits of a climate that enjoys long hot days and daylight until as late as 9 pm. And though fitness can be achieved in many ways, see Cycling and Outdoor Activities below, you are can also join a class or have the class come to you. Not the luxury this may once have been, a personal trainer, relaxing massage or private yoga class are both affordable and a great way to kick start the day, leaving you rich in endorphins and brownie points: now for that glass of cava!


Personal trainer





Beauty Treatments - Luxury Concierge Services


Whether it is a wedding party, a special event or just a special night out, it's always fun to lay on the glam and get yourself groomed professionally. The town provides a few fine esteticiens, hairdressers, beauty therapists, makeup artists and the like. 

You can have your nails and feet done, your hair, a skin treatment, a blow dry, full wax, anything you need to feel absolutely fabulous, and all this at the hotel, in the privacy of your hotel room.



Skin treatments




Manicure and pedicure


Wedding & Events - Hotel Concierge Services


Luxury concierge services at boutique hotel in Mallorca


Weddings and special events require much more than just the beauty treatments and makeup. If you are planning an event, or you are on the guest list, there may be other things you need to plan for, like gifts, flowers, catering and photography. You may also want to host a small event here, at our hotel, and this we can help you with as well. Just let us know what you have in mind. 



Event Makeup




Photography Shoots


Food & Drink - Hotel Concierge Services


There are hundreds of places to eat in town and more still in neighbouring Pollensa old town; from the old traditional cellers that serve Mallorca's finest local cuisine to the family friendly cafes, beach and chill out bars, Italians, Indians, fast food and healthy vegan restaurants, there are places to eat out to suit everyone, wonderful spots along the seafront and some pretty hot new ventures popping up each year, to cater for the ever discerning clientele. 


Restaurant reservations


Wine tasting tours


Cycling - Hotel Concierge Services


Luxury concierge services at boutique hotel in Mallorca


Cycling is a big deal in Mallorca, and especially so in this area. Gaze east beyond the rooftops and you will see the distant peaks of Mallorca's highest mountain range - The Serra de Tramuntana, and here you will find the routes that draw tens of thousands of avid cyclists to the island every season. But it isn't only cycling that has a following, there is mountain biking too, and golf. Triathlons are growing in popularity and Alcudia hosts the yearly half Ironman. Fitness generally is also available in the form of classes and personal guides


Personal trainers

Cycling guides

Bike hire

Training camps

Cycling support vehicles



Activities & Outdoor - Hotel Concierge Services


There are those who come to Port de Pollensa for the sights, or the food, many for its beaches, but a growing number visit this charmed corner of Mallorca because of its idyllic landscape of mountains and sea. There are so many things you can do here! Pretty much anything really, and though a week's holiday won't be long enough to fit them all in, you can certainly try a few new activities or enjoy the ones you do already. Local adventure companies with pro guides and all the kit are your best bet; you can book a day or half a day excursion - hiking, kayaking, caving or canyoning... the list just goes on and on. Tell us what you fancy and we will point you in the right direction. 








Balloon Rides

Horse riding



Transport, Taxis and Transfers - Hotel Concierge Services


Luxury concierge services at boutique hotel in Mallorca


Arriving in style is one of the hallmarks of luxury travel, a far cry from the washed out feeling you get when you descend in a hot melee in a rushed airport in search of a way to get to your hotel. We provide transportation, be it private taxi, minicab, coach, cycling transfer, disabled cars, moped, bikes or car hire. Pre booked and arranged, you will be met at the airport and driven straight to Port de Pollensa, without any fuss - a hassle-free luxury worth adding to your trip.







Disabled transfers


Medical - Hotel Concierge Services


In the unfortunate event that you should need medical assistance during your stay at our boutique hotel, we can provide in-house doctors visits, or if need be, transport to the nearest clinic or hospital. There is an excellent National Health Service Clinic in Port de Pollensa, which can provide first aid and GPs as well as emergency care. Should you require medication there are several pharmacies in town, and the nearest hospital is in Inca, 20 minutes drive away.


Doctor's visit

Local clinic




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